The Main Thing: How do you pitch process improvements?

In last week's poll, we asked how you address issues that are outside of the team's direct control and pitching either leadership or your peers on the improvements were the two most common answers.

But how do you pitch the improvement? Are you suggesting solutions or just raising the problem? Do you focus on how it will improve things for the team? Do you focus on how it will improve things for the company?

I know how I would like to answer this question but it's not actually how I've pitched improvements in the past. Try to think of the last improvement you pitched and answer how you pitched it rather than how you would like to have it.

This Weeks Updates

Enabling the Team

Who Is Product Operating Model For? by Marty Cagan
“We’re not a tech company, so is the product operating model even relevant for us?” Marty argues that it is.

Why Your Transformation Might Not Be Going as Well as You Expected… And What to Do About It by Petra Wille
Petra argues that there are four types of transformation with different focuses: agile, product, ways of working and digital.

Product Direction

Decoding Strategy: How One CPO Led A Company Out Of Slow Growth Into A $317m Acquisition by Alexis And Adrienne
The best strategic thinkers understand the future outcomes. They predict the future, and then make it so.

Applied Product Principles: Achieving Decision Making At Scale by Francesca Cortesi
Francesca shares a concrete example of how she used product principles to streamline decisions in a growing product organization.

Continuous Discovery

How To Discover Potential AI Applications In Your Business by GoPractice
Discover a framework for identifying potential AI applications here. This framework can reveal new ways to create business value through AI.

King of The Mountain, er, Middle by Christina Wodtke
Does the Product Manager, the UX researcher or someone else sit at the intersection of Tech, Business and Design?

Continuous Design

Leading An Effective Design Organization by Nadyne Richmond
Create aligned and empowered teams, help partners recognise the value of design and ensure that everyone understands both user and business needs.

Letterboxd: How To Nail Product Market Fit With Clear Jobs‑to‑be‑done by Louis-Xavier Lavallée
Another great example of how a company can dramatically improve its app through better design.

Continuous Delivery

How To Measure A Data Platform? by Timo Dechau
Timo creates a metric tree with revenue as the ultimate goal and shows different options for usage based and subscription based monetisation models.

What If We Rotate Pairs Every Day? by Gabriel Robaina
Gabriel wanted to know how frequently should teams rotate pairs so he experimented. He learned that pair swapping frequently delivers the best results.

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Click here to explore the speaker profiles and content, and discover why this year's event promises to be our best in 8 years of running UXDX! Plus, stay tuned for weekly announcements of surprise guests.

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New Video Released This Week

Watch Mihaela Draghici explore shifting from traditional software delivery to a product development mindset, highlighting key strategies and benefits for software teams. Ideal for professionals looking to innovate in software projects.👇👇

Job of the Week

Lead Experience Designer
🏬 T. Rowe Price
📌 Owings Mills, MD, US

About Oracle
T. Rowe Price is a global investment management firm based in Baltimore, established in 1937. It manages around $1.45 trillion in assets, offering services like mutual funds and retirement plans. The firm is known for its expertise in active management and has a strong reputation for workplace diversity and employee development

See role details here

The Results of Last Week’s Poll

The question was: How do you manage issues that require changes outside the team?

We had another close one. And as Zita commented “I do the first three at the same time. Status quo is hard to change otherwise.”

Pitching either leadership or peers (to build a coalition) on the benefits were the clear winners. This week we're going to dig into how people pitch their improvements. And next week we will dig into how people use a way of working vision to prioritise their improvement initiatives.